Robert Hobaica: RENOLIT has been one of our premier partners since the beginning of PPC. Our standard “Plunge Plus” package comes finished with RENOLIT ALKORPLAN, and we’ve established a well-trained crew whom we can rely on to then pass along those skills to our authorized dealers at our bi-annual RENOLIT training we host at our headquarters. In addition, we sent our sales engineer to Barcelona, Spain, to be fully trained in the installation of RENOLIT ALKORPLAN in our plunge pools.
PSM: Can you share some information about the types of pools and hot tubs your company specializes in?
RH: We specialize in plunge pools of all kinds. We currently offer precast plunge pools, composite fibre plunge pools, and custom-sized hot tubs/cold plunges. Our goal is to ensure there is a fit for every homeowner’s needs. Our expertise in the pool industry has allowed us to create the most efficient and user-friendly plunge pool possible.
PSM: What recent projects has your shop been actively involved in?
DH: PPC is heading south. We’re actively expanding our operations into southwest Florida. This is the first of many stops in building an authorized dealer network that spreads across the nation, especially in communities with statistically smaller lot sizes. We also signed a licensing deal with The Shaw Group in Halifax, N.S. They have started manufacturing plunge pools using our design and support in more research and development (R&D) of the product. The Shaw Group has started to create an authorized dealer network throughout Atlantic Canada. We are confident this collaboration will continue to grow PPC into more markets of the world.
We also donated a “Plunge Plus” pool to Easton Pool & Spa for its second annual “Plunge Pool Raffle” benefiting local veterans. Easton Pool & Spa partnered with the Cape and Islands Veterans Outreach Center (CIVOC) and raffled off a
2.1- x 4-m (7- x 13-ft) plunge pool, which raised more than $60,000. Supporting our veterans is important to us as at PPC as our dad, Henry, served in the U.S. military.
PSM: To what extent does your shop handle the pool/spa installation process in-house?
DH: As the manufacturer of the products, we do not install the pools. Our authorized dealers are fully trained and offer turnkey installation services for our pools. We try to make the installation process as smooth as possible for our authorized dealers by offering frequent training classes and on-site assistance through our sales engineer whenever needed.
PSM: How has your business evolved and adapted since its inception, and how has technology influenced your operations, encompassing aspects from design and planning to maintenance and customer communication?
