The rise of in-store shopping apps

Discover how pool and spa businesses are embracing technology to enhance customer convenience and build loyalty. From in-store shopping apps to online payment systems and rewards programs, these tools are streamlining operations and creating seamless shopping experiences, positioning retailers for success in 2024.
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Strategically buying and adding accessories to your stock

Choosing what accessories to sell, or continue selling, may seem daunting; however, one can use a variety of analysis, data, tools, and other strategies to determine what aligns with their business and target audience. Maximizing sales success entails leveraging existing sales information and involves questioning which products best meet...
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From transport to tranquility: The CK Spas story

CK Spas’ journey started with an unexpected twist—a shift from the world of residential moving to the realm of hot tubs. The company’s co-owner, Charles Koncewicz, was inspired to make this transition after witnessing how swiftly spa movers completed their tasks while he laboured away moving household items for...
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Education for a challenging labour market

In today’s tight hiring market, companies need to place more emphasis on education to retain and develop their own employees as well as to recruit and hire new staff. Many in the pool and spa industry are taking an innovative approach to retaining and finding new employees by focusing...
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