Project Spotlight: Betz Pools Ltd. (2013)

By Jason Cramp

Surrounding a completely renovated prestige home on a ravine lot in an upscale Toronto neighbourhood, no luxury was spared on this elegant project, designed and built entirely by Betz Pools.

The homeowners, looking to follow-up the extensive work completed on their home with a...

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Commercial versus residential spas

Commercial spas have increased in popularity over the years, primarily due to three significant changes. First, because they fit into certain applications where concrete or tiled spas do not meet the customer’s criteria or location requirements; second, residential spas are not deemed acceptable, primarily due to the different design...
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Troubleshooting spa packs

With the growing number of aging spas/hot tubs in the marketplace, the service sector is expanding as it did with pool service in the late 1970s. Spa service has a higher perceived value to the consumer as a service technician troubleshooting an electrical or solid state system can be...
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Creating customer loyalty programs that work

Retailers are always looking for ways to retain and gain customer loyalty whereby stopping their clientele from looking elsewhere for their swimming pool and spa/hot tub needs. One way of doing this is to establish a customer loyalty program that helps retailers develop long-lasting relationships with their customers, which...
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One backyard can yield profits over many seasons

Many pool builders think of a project as a one-shot deal—build the pool and move on. Others may build the pool and generate profits from maintenance work, while some builders focus on understanding their client’s lifestyle and find ways to continue generating considerable profits by taking on renovation and...
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Accessories with a purpose

Retailers always want to sell more pools, spas, and chemicals, yet one of the most important and ignored profit centres are accessory sales. Pool and spa industry members often scour tradeshow floors and talk to vendors to learn about the latest gadgets currently on the market; however, many pay...

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Project Spotlight: Darsan Contracting (2013)

The addition of a concrete swimming pool and rustic patio area in the backyard of this large, colonial-style residence in Vaughan, Ont., not only co-ordinated well with the home’s architectural design, but also created space for the family to relax and entertain with friends.
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Commercial pool sanitation

Salt chlorine generation has been used as a primary sanitizer in swimming pool applications as early as the 1960s. Today, there are more than three million salt-chlorinated pools around the world—a number that continues to grow significantly every year. Most systems can be found on residential pools but, within...
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