Water can dissolve just about anything—from sugar to cement. One thing it cannot dissolve, however, is oil… thus the old adage, “Water and oil don’t mix.” The electrons of the water molecule are similar to those of sugar or cement; therefore, the substance will become soluble at some point....
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Hot tubs have come a long way over the past 30 years. From being constructed of brown marble fibreglass with only five or six jets for hydrotherapy, today’s hot tubs have morphed into new, sophisticated designs with an array of internal components and colours meant to bring hot water...
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In today’s highly competitive marketplace, centralized purchasing has become integral to business success. It eliminates redundant and duplicated efforts and creates opportunities for combining departmental purchases to qualify for volume discounts and decreased/eliminated shipping costs. Centralized purchasing also makes it easier to create and maintain good relationships with vendors...
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Enzymes have evolved over the years to a point where there are now specific products based upon the needs of each and every body of water. Today, there are two different types of enzyme products available for use in the pool and spa/hot tub industry—broad spectrum produced through a...
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Physical activities, including those associated with aquatic facilities, have inherent risks associated with them. Having an aquatic risk management plan in place will not only protect users, but also staff. In the strict definition of the law, aquatic professionals have a ‘duty of care,’ and failure to exercise that...
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A retailer has less than 10 seconds to make a first impression on a consumer. Within this time the consumer will start to form their opinion, not just about the store, but everything about the business. This is amplified more so if it is the consumer’s first time in...
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When dealing with pool stains, it is important for service professionals to keep in mind they are not always cut from the same cloth. Therefore, it is critical to diagnose the problem first before providing a broad-spectrum treatment. Take the time to review the origins of common pool stains...
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Over the past decade, the popularity of swim spas has increased immensely. Once seen as a novelty item reserved for the wealthy, this product has become a legitimate option for homeowners who are contemplating a pool and/or hot tub for their home. For those who desire a pool for...
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Pool and hot tub specialty retailers across North America continue to report strong growth—from pool and hot tub sales to accessories and outdoor living product purchases. Despite this, the biggest challenge for most is chemical sales—or the lack thereof.
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Before employees bought Counsilman-Hunsaker (this author’s former business) in 2012, the firm was in the same difficult place many long-time pool and hot tub business owners find themselves today. Like Counsilman-Hunsaker, a large number of companies in this industry were founded in the ’60s and ’70s by individuals with...
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