Recreational water testing: Tips for anticipating and removing interferences and errors

March 29, 2019

By Michael Lowry

This article will look deeper into the mechanisms of testing water quality parameters and help to anticipate and remove interferences and errors when conducting water tests. The water parameters under review will include pH, total alkalinity, calcium hardness, cyanuric acid, and free and total chlorine.

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Outsourcing specialized labour: Why professionals are subcontracting automatic pool cover services

March 1, 2019

The industry is seeing a growing number of professionals opting to concentrate specifically on the installation of automatic pool covers, which is leading more and more builders across Canada and the U.S. to outsource this business.

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Selling the idea of less work and more fun

February 11, 2019

There has been a revolution in home technology gradually gathering momentum over the past 10 years. What started out as gadgetry for only the wealthiest or most technology-obsessed early adopters has steadily transformed into normal expectations for convenient living and peace of mind.

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Fostering customer relationships: How retailers can use pool cleaners to increase profits

January 11, 2019

Most retailers understand the value of creating a unique experience for their customers. Customization is an excellent way for small business owners who are looking to differentiate their products from those of big-box competitors.

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The many roles of a dehumidification system: Enabling indoor/outdoor pools to operate in cold climates

December 6, 2018

Can a residential pool be designed for the best of both worlds—indoor and outdoor swimming—even in frigid climates? The answer is yes, but extreme care in design and equipment sizing must be first determined.

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Reviving a troublesome heater

November 22, 2018

It is very unpleasant to anticipate relaxing in a pool only to dip a toe in and find the water is frigid. This unpleasantness can easily spiral into frustration when maintenance is unable to provide a timeline as to when the issue may be resolved.

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Digital documentation: Moving record-keeping to the cloud

September 16, 2018

With more government agencies in Canada and the U.S. adopting the Model Aquatic Health Code (MAHC), there is a new industry standard to follow for pool operating procedures and best practices. As such, many organizations are turning toward digital storage and processing of their records to ensure they are...

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Using team-building exercises to achieve business success

September 14, 2018

Even if a business is not able to create a detailed plan before the season kicks into high gear, it is important to at least consider starting the process to ensure all employees remain focused on the goals when it gets busy in the summer.

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Winter pool construction: Tips for builders when working in sub-zero temperatures

September 5, 2018

Outside of the pool industry, most construction trades continue working year-round—even during the harshest winter weather. They have adapted their techniques and building practices to eliminate seasonal shutdowns, keeping workers employed, productive, and profitable. The same can be true for the pool industry.

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Hot tub covers and lifters: Mastering the art of cross-selling, single unit, and replacement sales

September 4, 2018

Industry professionals understand the importance of the hot tub, cover, and lifter combination, but getting the customer on board to purchase them together may be another story.

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