This is where mobile service features are essential for billing clients. Mobile service modules help pool companies provide an elevated level of service by ensuring technicians can instantaneously send detailed information back to the office and directly into the customer’s order. This includes information such as job status, job materials, chemical readings before and after, time spent, and any special notes for the customer. Most importantly, service technicians can initiate the necessary steps to ensure fast, efficient, and accurate service billing.
Saving time means saving money. Using mobile service eliminates paper and duplicate entries. Field technicians can look up their schedule, access customer profile information to save on a return trip, add items directly to the order, and generate the accounts receivable (AR) so office staff would not have to add items.
Billing online
One should not forget about new mobile technology options which allow in-field personnel to take payments on the jobsite. By using a mobile device, the project team can accept payments directly—they can be made up to the actual amount, minus any outstanding costs and previous billings. To ensure optimal cash flow, having a “pay bill online” feature is also a key component in today’s pool service invoicing software.
With this feature, service invoices become part of a reliable billing process and make it easier for customers to pay for their pool services. Today, service companies are investing heavily in online payment systems as it allows them to send invoices via email and eliminate unnecessary costs and delays. This feature can also reduce labour expenses by eliminating the time it takes to invoice and collect payments in person. An electronic payment option is convenient, hassle-free, and perfect for streamlined, touch-free business transactions.
Apps for water testing services
Pool professionals and service technicians are now taking advantage of mobile water testing technology. When a service technician is on-site to test a client’s pool water, they also have time to look around the entire pool and check the equipment. In doing so, this gives them an opportunity to speak to the client about upgrading their pumps, heaters, filters, etc. More importantly, they can help the pool owner determine why they might be experiencing a chronic water problem or staining issue which may have more to do with the pool’s physical equipment and cannot be fixed with chemicals alone.
