Backyard Vacations Pool & Equipment in Medicine Hat, Alta., is a construction company that also offers pool maintenance service to its customers and benefits from using automatic pool cleaners.
“We are so busy with construction projects, we need all the extra time we can get,” says the company’s Russell Koch. “Using an automatic pool cleaner on maintenance calls is especially important when I am working on several pools in the same geographic area. I put the vacuum into the pool and return four hours later. It only takes 20 minutes to drop it in the pool and take it out, but I still get my full base rate for an hour of work.
“Normally, it would take at least an hour of work if I had to remain on-site to vacuum the pool and clean it manually, not to mention the need to backwash and clean the cartridge filters,” says Koch, who also incorporates the use of hand-held, battery-powered vacuums when opening and closing pools—especially to remove large debris and leaves.
At Aqua-Tech Pool Spa & Bath in Winnipeg, manager Kathi Belcourt says robotic pool cleaners are one of their top-selling products, as it keeps their customers happy and builds strong loyalty between them.
“We so strongly believe in automatic and robotic cleaners that we tell all our clients to name their pool cleaners. This is no joke, our customers give their cleaners a nickname,” says Belcourt. “We like to start a relationship between our clients and their pool cleaner. I always ask clients to send me a photo of them with their newly named robot in the pool while they sit poolside enjoying the day, rather than cleaning.”
Robotic cleaners will clean 95 to 97 per cent of the pool surface in 60 to 90 minutes, compared to manual cleaning, which can take 45 to 60 minutes three times a week, says Belcourt.
“You can use a pool service company to do this, but not everyone likes having someone come into their backyard that often,” she says. “As we say, you do not have to get dressed for the robotic pool cleaner.”
Automatic pool cleaners for technicians
Service professionals are hired to make sure the customer finds their pool and/or spa easy to maintain, without any stress or hassles. Savvy technicians realize how providing an automated cleaning solution between visits to the pool ensures customer satisfaction and builds customer loyalty.
