Industry-specific software enables pool and spa businesses to immediately check vendor orders, status, and available inventory before placing orders. There is no better way to provide outstanding customer service and stay ahead of the competition than to have a business software which is fully integrated with pool and spa vendors and suppliers.
Vendor integrations that are specific to the pool and spa industry can:
- Eliminate duplicate purchase order entry by ordering from one software.
- Check inventory availability from the vendors right inside the software.
- Inventory counts are automatically updated when items are received from the vendor.
- Easily track inventory price changes with accounts payable (AP) costing.
Some examples of specific vendor integrations that a pool and spa POS system might offer to streamline business processes are:
- Baystate, SCP, Horizon vendor integration.
◦ Customers can search the vendor catalogs and make a purchase order from available inventory.
- Carecraft and UAG.
◦ Buy group purchase order integrations.
- Water Lab integration to Bioguard’s Alex.
◦ Enter customer data in Alex and have it sent to the POS system to eliminate duplicate entry.
◦ Pull in the Alex shopping list to the POS system to simplify the registration experience and increase sales.
◦ View past water history tests from inside the POS system, as to not tie up the water lab computer.
- Lamotte Spin water integration with the mobile application.
◦ Water results from spin lab are sent to and saved in the POS system under the customer water test results.
Tip 4: Choose a point-of-sale with mobile functionality
Mobile functionality is another indispensable feature in today’s competitive marketplace. Seize the opportunity to implement a POS system with mobile functionality, allowing staff to use mobile tablets and smartphones to access all the information in the POS system from anywhere on the retail floor. The ability to help customers with readily accessible information on a mobile screen improves customer satisfaction and builds an incredible customer loyalty.
