A world of features
Today, fibreglass pools can include an array of features and options—some of which were previously available only in high-end custom pools. These include add-ons to the basic pool shape (e.g. spa or tanning ledge), built-in water features (e.g. fountains, spillways, cascades, or streams), and in-floor cleaning systems.
This client selected the latter option, which comprises a built-in system of jets installed in the pool walls. When activated, they deliver a high-pressure stream of water that sweeps debris away from walls, steps, and benches toward the main drain to help reduce the amount of time the homeowner needs to spend cleaning the pool.
Customer education
It is important to note, however, despite the installation being complete, the job was not finished. The last step of the project is always educating the client about fibreglass pool ownership.
Here, the most important message to convey is that a fibreglass pool must always be kept full of water. If the water level is allowed to drop below the skimmer, outside pressure can damage the pool shell. The pool should not be allowed to overflow, either. If heavy water drainage is allowed to overrun the deck, the shell could be damaged or even separate from the concrete. For proper maintenance, the water level should be kept in the middle of the skimmer.
Further, if the client plans to winterize their own pool, they should adhere to the following guidelines:
- Never drain the pool below the skimmer opening;
- Never let the pool overflow;
- Remove the pool water from all equipment and plumbing lines that are at or above the frost line;
- Do not remove water from a pool cover without simultaneously adding the same amount of water to the pool; and
- Never allow exterior water to overflow into the pool.
Going above and beyond
The authors are proud the month-long project resulted in an award-winning installation and a satisfied client. The message to other pool builders, however, is not to shy away from challenging projects. With careful planning, smart design, and the right equipment, an extreme grade, limited access, or other jobsite challenge should not prevent a builder from fulfilling their client’s dream of pool ownership.
Josh Savile is the third generation to work in his family’s pool business, which is celebrating its 50th anniversary this year. He learned each aspect of the business working summers during school on the construction crew, in the service department, and in the company’s retail store. He took over sales and project management for Savile Pool & Spa 11 years ago and today is a co-owner of the company. He can be reached via e-mail at joshsavile@savilepools.com.
Mike Fox came to Latham Pool Products 10 years ago with an extensive background in business and finance. He has served as the company’s director of financial planning and analysis, controller for its package pool division, and acting CFO, before taking over as fibreglass pool products director in 2016. He can be reached via e-mail at michaelfox@lathampool.com.
